Privacy Policy

Effective Date – February 2025

Company Legal Name – D & Co Creative Vision Lab LLP

Operating Name / Brand – Design Squad

Registered Office – 5307 Victoria Drive 663, Vancouver, BC, V5P 3V6, Canada

We value your privacy and want you to feel confident about how your personal information is used. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

01 Information We Collect

We collect personal information in the following ways:

When you make a purchase: name, email address, billing information (processed securely via Stripe — we do not store card details).

When you sign up for our email list: email address, optional name.

When you join a program or community space (such as a Facebook Group): profile name, comments, posts, and interactions (community participation data).

Automatically via website cookies (see Cookie Policy): session data, basic device information.

02 How We Use Your Information

We use your information to:

Deliver the digital products and services you purchase
Provide access to courses, workshops, and communities
Send helpful content and inspirational messages by email
Send occasional promotional offers related to our services
Improve the learning experience and website functionality

We send email messages only with your consent, and you may unsubscribe at any time by clicking the link at the bottom of any email.

03 Legal Basis for Processing (GDPR / PIPEDA)

We process personal information on the following bases:

Consent: when you sign up for email updates or marketing messages
Contract: when necessary to deliver a product or service you purchased
Legitimate Interest: to maintain the quality and security of our services

04 Data Sharing and Third-Party Services

We only share your information with trusted service providers necessary to operate our business:

Because access is immediate, please review the No Refund Policy below.

05 Community Access (When Included)

Some Digital Products or Workshops include temporary access to a private online community.

Standard access duration: 30 days from the start of the program, unless stated otherwise.
After this period, the group may be archived, meaning you can still view past content but will not be able to post or interact.
We reserve the right to moderate or remove individuals if behavior is inappropriate or harmful.

06 No Refund Policy

Because Digital Products grant instant access, all sales are final.

By purchasing, you agree to the following:

“I understand that I am purchasing a digital product and will receive immediate access. I agree that my right to withdraw or request a refund is waived once access is provided.”

If we choose to offer a Satisfaction Guarantee for any specific program in the future, it will be clearly stated on that program's sales page.

07 Intellectual Property

All Digital Products, course materials, templates, and community content are owned by the Company.

You are granted a personal, non-transferable license to use purchased Digital Products for your own business or personal use.

You may not:

Resell, redistribute, or share the content
Claim the content as your own
Use the templates to create competing template products

08 No Guarantees

We are here to support your creative and business journey. However, we cannot promise specific results, sales, or business growth. Your success depends on your work, strategy, consistency, and circumstances.

09 Community Expectations

We encourage respectful, inclusive, and supportive communication. Harmful, aggressive, or spam behavior may result in removal without refund.

10 Limits of Liability

To the fullest extent permitted by law, we are not responsible for:

Business losses
Data loss
Indirect or consequential damages

11 Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada.

If any part of these Terms is found invalid, the rest remains in effect.

12 Changes to These Terms

We may update these Terms occasionally. Continued use of our site or products after updates means you accept the revised Terms.

If you have questions, we're here to help: [email protected]

Helping women entrepreneurs show up online with confidence.

[email protected]

D&Co Creative Vision Lab LLP (5307 Victoria Drive 663, Vancouver, BC, V5P 3V6)